Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-harlingen-texas.primarycareaid.com (hereinafter referred to as “In-Home Aide Harlingen Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, and South Africa’s data privacy laws.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party services or platforms accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the privacy practices related to:

  • Using our applications and services as an authorized user.
  • Visiting and interacting with our websites.
  • Receiving communications from us via email, phone, or text messages.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. The categories of data include:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, including payment history.
  • Financial Information: This may include bank account details or financial records, if you choose to share them for specific services.
  • Purchase Information: Records of products or services purchased through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  • Location Data: Your geographical location information, used for personalized services and marketing (with your consent).
  • Feedback: Comments, reviews, and suggestions you provide to help us improve.
  • Social Media Information: If you interact with our social media pages, data from these platforms may be collected.
  • Product Information: Details about the products or services you show interest in or purchase.

We collect this data through various means: user inputs, interactions with our platform, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their privacy policies.

Cookies

We use cookies to enhance your experience on our website and improve our service delivery through analytics and personalization. Cookies can be categorized as:

  • Strictly Necessary: These ensure basic functions of our site, like secure log-in.
  • Preference: Cookies that remember your preferences and settings.
  • Analytics: Used by our analytics providers to track site usage and gather user feedback.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose it was collected for, or as required by law. Once the purpose is achieved or the legal retention period expires, we delete or anonymize the data to protect your privacy.

Security Measures

In-Home Aide Harlingen Texas implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. We use encryption for secure communication and partner with trusted third-party processors who adhere to strict security standards.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Accessing, rectifying, or erasing your data.
  • Restricting or objecting to the processing of your data.
  • Requesting the portability of your data.
  • Withdrawing consent for data processing at any time.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the details provided below. We will respond within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please contact us at:

Email: [email protected]
Address: [Provide postal address]

We appreciate your trust in us. By using our services, you acknowledge the practices outlined in this Privacy Policy.